Quality Of Service and Customer Experience Manager
Participate in:
ELLE Active! 2024Over 30 years of experience in Telecommunications.
13 years of experience in international roaming. Awarded at the Rocco100 Awards, 2022 edition as one of the "Top 10 Most Influential People in Roaming and Interconnect 2022".
Implemented a new solution for measuring the quality of roaming services, a solution that received the 3rd prize as an innovative solution at the Genesis Rocco Event 2021.
Judge for the "Antonio Meucci Global Telco Awards 2023".
Active participation in GSMA (Global System for Mobile Communications, a non-profit industry organization that represents the interests of mobile network operators worldwide), within various working groups, Chair of 2 Task Forces.
Active participation in IO-Innovative Operators (IO is an accelerator program exclusively for Mobile Network Operators with the objective of driving Innovation and education within the Roaming and Interconnect industry) within specific working groups for VoLTE, 5G, IoT.